Technical Support Engineer

  • Job Reference: 00000017-1
  • Date Posted: 8 July 2019
  • Company: ADLINK
  • Location: Gateshead, Tyne And Wear
  • Salary: On Application
  • Sector: Software Engineering, IT
  • Job Type: Permanent
  • Contact: Bryony Souza-Hawkins
  • Email:

Job Description

We’re looking for a Technical Support Engineer, to be based in our Gateshead office, on a permanent basis.

What will you do?

You’ll be responsible for resolving customer technical issues in a timely and professional manner to provide first class service to our customer base, and creating knowledge base solutions for common issues to help customers in the future. This is a varied role where no two days will be the same.

What are we looking for?

We’re looking for a self-motivated, organised individual with excellent communication skills, strong attention to detail and a customer-focused attitude.

Our ideal candidate will have:

·         Proficiency in at least one programming language from the list: C; C++; Java; Python

·         Advanced problem-solving skills and the tenacity to find solutions

·         Strong collaborative skills – able to work effectively a range of teams and functions

·         Communication skills –strong verbal and written English skills

·         Well-developed research and analytical skills

·         Minimum 2:1 degree in Computer Science or related discipline

Why work for us?

·         The chance to work with brilliant, like-minded individuals who love what they do

·         The chance to innovate and drive a business and industry forward, by defining the standards

·         Informal working environment and a casual dress code

·         Some great benefits, including 25 days annual leave, rising to 30 with service and Private Medical Insurance

·         Contributory Pension Scheme

·         Freedom to operate and innovate

·         Opportunities to develop your career across our global organisation

What are you waiting for? Apply NOW!

If you think you have the skills to become a Technical Support Engineer at ADLINK, we’d love to hear from you!